{"id":2219,"date":"2025-05-13T10:36:12","date_gmt":"2025-05-13T10:36:12","guid":{"rendered":"https:\/\/ceref.helha.be\/education\/?page_id=2219"},"modified":"2026-05-13T14:58:32","modified_gmt":"2026-05-13T14:58:32","slug":"accueil-en-institutions","status":"publish","type":"page","link":"https:\/\/ceref.helha.be\/education\/formations\/educateurs-specialises\/accueil-en-institutions\/","title":{"rendered":"L\u2019accueil en institutions"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-2222\" src=\"https:\/\/ceref.helha.be\/education\/app\/uploads\/2026\/05\/formation-accueil-institution-1024x105.png\" alt=\"Formation accueil en institutions\" width=\"1024\" height=\"105\" srcset=\"https:\/\/ceref.helha.be\/education\/app\/uploads\/2026\/05\/formation-accueil-institution-1024x105.png 1024w, https:\/\/ceref.helha.be\/education\/app\/uploads\/2026\/05\/formation-accueil-institution-300x31.png 300w, https:\/\/ceref.helha.be\/education\/app\/uploads\/2026\/05\/formation-accueil-institution-768x78.png 768w, https:\/\/ceref.helha.be\/education\/app\/uploads\/2026\/05\/formation-accueil-institution-1536x157.png 1536w, https:\/\/ceref.helha.be\/education\/app\/uploads\/2026\/05\/formation-accueil-institution.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p><span style=\"font-size: 18pt;\"><strong>L&rsquo;accueil en institutions : enlever les \u00e9tiquettes et \u00eatre dans l&rsquo;\u00e9quit\u00e9<\/strong><\/span><\/p>\n<h2>Contenu de la formation <span style=\"color: #333333; font-size: 14pt;\"><br \/>\n<\/span><\/h2>\n<ul>\n<li><span style=\"color: #333333; font-size: 14pt;\">Exploration du sens des notions d\u2019accueil, en g\u00e9n\u00e9ral et d\u2019accueil en institution <\/span><\/li>\n<li><span style=\"color: #333333; font-size: 14pt;\">Proposition de concevoir l\u2019accueil en \u00ab trois temps \u00bb (l\u2019avant, le pendant et l\u2019apr\u00e8s) et cerner ce qui s\u2019y joue \u00e0 chacun d\u2019eux<br \/>\n<\/span><\/li>\n<li><span style=\"color: #333333; font-size: 14pt;\">Identification des diff\u00e9rents acteurs cl\u00e9s de l\u2019accueil (l\u2019\u00e9ducateur, les usagers et les personnes transversales) et de leurs r\u00f4les<br \/>\n<\/span><\/li>\n<li><span style=\"color: #333333; font-size: 14pt;\">Pr\u00e9sentation d\u2019outils (une \u00ab check-list des responsabilit\u00e9s \u00bb et un \u00ab mind map des \u00e9l\u00e9ments \u00e0 aborder) permettant d\u2019assurer la continuit\u00e9 entre les diff\u00e9rents temps de l\u2019accueil ;<br \/>\n<\/span><\/li>\n<li><span style=\"color: #333333; font-size: 14pt;\">Pr\u00e9sentation du \u00ab Triangle institutionnel \u00bb (B\u00e9n\u00e9ficiaire \u2013 Professionnel \u2013 Institution) ;<br \/>\n<\/span><\/li>\n<li><span style=\"color: #333333; font-size: 14pt;\">Proposition de r\u00e9fl\u00e9chir \u00e0 une phase d\u2019\u00e9valuation de l\u2019accueil effectu\u00e9 : comment se positionner en \u00e9quipe ? Comment communiquer avec l\u2019usager et sa famille ? Quelles sont les limites et difficult\u00e9s rencontr\u00e9es ? etc.<br \/>\n<\/span><\/li>\n<li><span style=\"color: #333333; font-size: 14pt;\">Partage d\u2019exp\u00e9riences entre les participants ET avec des professionnels ext\u00e9rieurs (issus des secteurs de l\u2019aide \u00e0 la jeunesse et de la sant\u00e9 mentale) quant \u00e0 l\u2019accueil d\u00e9j\u00e0 v\u00e9cu, aussi bien \u00ab en g\u00e9n\u00e9ral \u00bb qu\u2019en milieu institutionnel.<br \/>\n<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h2>Objectifs au terme de cette formation<\/h2>\n<ul>\n<li><span style=\"font-size: 14pt;\">Identifier les diff\u00e9rentes postures d\u2019accueil pratiqu\u00e9es par les professionnels<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Construire une certaine \u00ab philosophie d\u2019un accueil v\u00e9ritable \u00bb <\/span><\/li>\n<li><span style=\"font-size: 14pt;\">D\u00e9finir les diff\u00e9rentes \u00e9tapes d\u2019un accueil, les r\u00f4les des intervenants, des personnes ressources et des usagers <\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Replacer l\u2019\u00e9ducateur sp\u00e9cialis\u00e9 comme personne \u00e0 part enti\u00e8re dans le \u00ab Triangle institutionnel \u00bb<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Red\u00e9finir la place des autres usagers dans l\u2019accueil d\u2019une nouvelle personne<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">S\u2019approprier deux outils (\u00ab check list \u00bb et \u00ab mind map \u00bb) permettant d\u2019organiser l\u2019accueil de la personne, d\u2019effectuer la passation d\u2019informations \u00e0 toutes les personnes impliqu\u00e9es et de garantir un suivi<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Pr\u00e9ciser les points d\u2019\u00e9valuation d\u2019un accueil et sp\u00e9cifier les points d\u2019attention pour le feedback envers l\u2019usager et la famille.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h2>Formateur : Arnaud VERDEBOUT<\/h2>\n<ul>\n<li><span style=\"font-size: 14pt;\">Educateur sp\u00e9cialis\u00e9<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Chef \u00e9ducateur <\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Master en sciences de l\u2019\u00e9ducation \u00e0 finalit\u00e9 sp\u00e9cialis\u00e9e en orthop\u00e9dagogie et action sociale (en cours de finalisation).<\/span><strong><br \/>\n<\/strong><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><i class=\"bi bi-arrow-right-circle\"><\/i> <strong>Ce module est destin\u00e9 aux \u00e9ducateur\u00b7rice\u00b7s \u00e9voluant, en priorit\u00e9, dans les secteurs suivants : l\u2019aide \u00e0 la jeunesse, le handicap, le milieu scolaire, la g\u00e9rontologie et la sant\u00e9 mentale. <\/strong><\/p>\n<div style=\"display: flex; align-items: center; gap: .5rem;\"><i class=\"bi bi-clock-history text-he-current fs-2\"><\/i><span style=\"color: #424d58;\"><em>1 module de 7h<\/em><\/span><\/div>\n<div style=\"display: flex; align-items: center; gap: .5rem;\"><i class=\"bi bi-pin-angle text-he-current fs-2\"><\/i><span style=\"color: #424d58;\"><em>Formation en pr\u00e9sentiel<\/em><\/span><\/div>\n<div style=\"display: flex; align-items: center; gap: .5rem;\"><i class=\"bi bi-geo-alt text-he-current fs-2\"><\/i><em>Gosselies<\/em><\/div>\n<div style=\"display: flex; align-items: center; gap: .5rem;\"><i class=\"bi bi-calendar2-check text-he-current fs-2\"><\/i> <em> Jeudi 19 juin 2025, de 09h \u00e0 16h<\/em><\/div>\n<div style=\"display: flex; align-items: center; gap: .5rem;\"><i class=\"bi bi-currency-euro text-he-current fs-2\"><\/i> <em>90\u20ac (lunch compris)<\/em><\/div>\n<p>&nbsp;<\/p>\n<div><span style=\"font-size: 14pt; color: #009790;\"><strong>Code de la formation : <span style=\"color: #d85252;\">Educ-F06<\/span><\/strong><\/span><\/div>\n<p><a href=\"https:\/\/forms.office.com\/e\/UuCZj7vPQb\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-8864\" src=\"https:\/\/ceref.helha.be\/education\/app\/uploads\/2026\/05\/inscription-formation.jpg\" alt=\"Je m'inscris !\" width=\"700\" height=\"261\" \/><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>L&rsquo;accueil en institutions : enlever les \u00e9tiquettes et \u00eatre dans l&rsquo;\u00e9quit\u00e9 Contenu de la formation Exploration du sens des notions d\u2019accueil, en g\u00e9n\u00e9ral et d\u2019accueil en institution Proposition de concevoir l\u2019accueil en \u00ab trois temps \u00bb (l\u2019avant, le pendant et l\u2019apr\u00e8s) et cerner ce qui s\u2019y joue \u00e0 chacun d\u2019eux Identification des diff\u00e9rents acteurs cl\u00e9s [&hellip;]<\/p>\n","protected":false},"author":42,"featured_media":0,"parent":2170,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2219","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.9.1 - 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